The Journal of Management and Quality is a journal that offers free online access, which means that all content is available for free.
Users may read, download, copy, distribute, print, search, link to the full text of the articles in this journal without the permission of the author or publisher, subject to the following condition: state the name of the author (s), the title of the article, the fact that the article is published in the Journal of Management and Quality and indicate the page (s) quoted in the journal.